When a malfunction occurs, every minute counts. Downtime costs money, disrupts processes, and causes unnecessary stress. That’s why Complimac’s technicians are always ready to act.
In most cases, we are on-site within a day to stabilise the situation and get your production running again. Need immediate assistance? Don’t hesitate to contact us.
Do you have a Service Level Agreement (SLA) with Complimac? Then you know exactly how quickly we’ll be there. This gives you both speed and certainty, even in critical situations.
From failed fans to sudden vibrations or defective drives, we focus on solutions, not problems. Our technicians quickly assess the situation, carry out emergency rotating equipment mainenance, and advise on structural improvements to prevent recurrence.
Is your fan maintained by us? Or was it supplied by Complimac? With Complibase, our own digital database, we can instantly access both the specifications and rotating equipment maintenance history of your installation.
Our specialist simply scans the Complibase QR code for access to all relevant data. This allows us to work quickly and efficiently, without having to dismantle the entire fan.
